Windows

Microsoft Windows 10 (64-bit) 1709 'Creators Update' version or later. (Recommended: Microsoft Windows 10 (64-bit) 'May 2020 Update' version or later.)

• Free Macy Catheter Training Video Morgan Goldsmith RN, Director of Clinical Services at Hospi Corp, demonstrates how to use the Macy Catheter in this tutorial video. The Macy Catheter is an easy and fast device to use that can deliver medication to patients in need via the rectal route.
• This YouTube Channel has been created for MacArthur Associated Consultant's employees to have a place to come and view short training videos, on a need-to-learn basis. Please let us know of ways.

Following a workout video while training can be a fantastic way to motivate yourself and keep your training fun. You can stream free Spinning® videos through your phone or tablet to transform your exercise bike into an interactive bike, without having to buy any new gadgets.

6th Generation Intel® Core™ i3 Processor or 1st Generation AMD® Ryzen™ 3 Processor (Recommended: 3.5 10th Generation Intel® Core™ i5 Processor or better or 2nd Generation AMD® Ryzen™ 5 Processor or better)

• 8 GB RAM (Recommended: 16 GB or more)
• NVIDIA GeForce 10 Series or higher (Recommended)
• 4 GB of hard-disk space for program installation (Recommended: SSD with 4GB of available disk space)
• Display dimensions of 1366x768 or greater (Recommended: 1920x1080 or greater)
• Microphone: Internal microphone (Recommended: USB or other external microphone for voice recording)
• Internet connection and a TechSmith account are required for the trial and some additional connected features
• Microsoft .NET 4.7.2 or later (included), WebView2 Runtime (included), Microsoft Visual C++ 2019 Redistributable (included), Windows N requires the MediaFeature pack for Windows N.

Mac Training Online

Simplifying Remote Support

Mac Training Videos Free

1. Do customers require download at their end to get connected to a session?

   Yes, your customers need to download a light-weight remote agent in Windows, Mac, and Linux based computers.

2. What is the maximum file size while using file transfer? Do you support all file types?

   You can send a maximum of 2 GB. We support all file types.

3. Does switch screen or reverse screen sharing works cross platform?

   Yes, it works on Windows, Mac, and Linux computers.

4. Can I transfer a file to a specific location on remote computer?

   Yes, after selecting the files to be transferred, you'll be able to see the option 'Change location' in the file transfer dialog box. You can click on it and specify the remote location.

5. Can I start remote support session right from my desktop?

   Yes, after logging into your account, click on the 'Download' icon available next to the 'My Department' drop-down box on the top right corner of the window. You can download the required plug-in application based on your preference.

6. Can I support more than one customer at a time? if yes, how many simultaneous sessions are allowed?

   It depends on your purchased Remote Support edition. Each technician can conduct 2 simultaneous sessions under Standard edition, 4 simultaneous sessions under Professional edition and 6 simultaneous sessions under Enterprise edition.

7. Is it possible to record a session??

   Yes, you can record a session using the 'Session Recording' option. Go to Settings > General > Session Recording and click on the checkbox beside that option to enable automatic session recording.